Here are some frequenty asked questions about SharpCap Pro.
Q: Is SharpCap still free?
A: You can still download, install and use most SharpCap functionality for free. A small selection of the more powerful features in SharpCap require you to buy a SharpCap Pro license if you want to use them.
Q: What features need a license?
A: The final adjustment stage of polar alignment, live image processing tools like flat frame correction and satellite trail removal are among the features that require a license. Learn more about the SharpCap Pro features.
Q: How much does a license cost?
A: SharpCap licenses cost £12 per year for a personal license. Selling an annual license rather than a ‘buy once, lasts forever’ license allows the price to be kept low. You can also pay an equivalent amount in other currencies such as US$, Euro, AUS$, JPY.
Q: Can I install my license on more than one PC?
A: Yes, you can use your personal SharpCap license on any PC that belongs to you or a member of your immediate family (someone who lives at the same address as you). You can also use it on one additional PC that belongs to someone else as long as you are the primary user of that PC (ie a work laptop). Anyone who wants to use SharpCap Pro on multiple computers in an educational or commercial environment needs to get in touch to discuss a site license.
Q: I have a problem with SharpCap – will buying the Pro version solve it?
A: No! The free and Pro versions of SharpCap are the same – the Pro license just removes the locks that stop you from using some pieces of functionality. If you have a problem, please report it in detail on the forums.
Q: Where can I buy a license?
A: Here
Q: How can I try out the SharpCap Pro features before I pay?
A: There are two options for this:
- You can use most Pro features with SharpCap’s built in Testing Cameras without needing a license – these cameras show sample images and let you play around with the program when it’s cloudy or you don’t have a camera to hand.
- If you want to try the Pro features on a real camera, that’s fine too, but as soon as you do all of SharpCap’s ability to save images or movies to disk will be disabled for that session. So you’ll be able to try out the features as much as you want – you just won’t be able to save your images.
Q: What if I want a refund?
A: Because you have the ability to try the Pro features before you buy, SharpCap Pro licenses are non-refundable.
Q: How do I renew my license for another year?
A: We will send you a reminder email about a month before your current license expires. Just follow the link in that email and pay for another year. Please make sure that you use the same email for payment each year so that our system will recognize that you are renewing, otherwise your new license will only run for a year from the purchase date rather than a year from the end of the old license.
(*) Polar alignment error measurement will remain free.